Trouillet Rent relies on hitech’s innovation to manage its rentals

Trouillet Rent, one of the leading industrial bodywork specialists, turned to hitech to manage its rental activity.

As a key driver of the Trouillet Group’s growth, the rental business is a natural extension of the company’s core activity as a bodybuilder and vehicle manufacturer. In a market dominated by major players, Trouillet Rent stands out with a unique approach by offering brand-new vehicles directly from its own production lines. The 2,000-vehicle fleet is made up of commercial vehicles and semi-trailers distributed across the Group’s 14 Trouillet Services branches. These branches, dedicated to multi-brand vehicle maintenance and repair, also support companies and transport operators facing peaks in activity by providing short-, medium-, and long-term rental solutions.

A software solution serving customer relationships

While looking for a management system capable of boosting efficiency, Trouillet Rent turned to the teams at hitechsoftware, a leading digital solutions provider for rental professionals. The implementation of the myrentcar platform across the rental network has resulted in improved request tracking and an enhanced customer relationship.

This digital transformation also strengthens operational efficiency and structures access to information. It ensures precise monitoring of key performance indicators and reporting related to fleet utilization and profitability. These insights help guide commercial strategy and pricing by anticipating the needs of the rental market.

By giving customers the ability to remotely access their contracts and renew or extend their equipment rentals through an extranet interface, the myrentcar solution is also paving the way for new online services for Trouillet Rent.

The advantages of a standardized management solution

In practical terms, the standardized architecture of the myrentcar software makes it easy to integrate into any company’s existing environment. The result is an average 20% increase in vehicle utilization and a reduction by half in the time required to manage departures and returns. These solutions will soon benefit from the added value of artificial intelligence, driving even greater efficiency.

At the same time, hitechsoftware’s expertise ensures an implementation designed to maintain business continuity and daily operations. This approach guarantees a controlled investment while ensuring a fast and smooth deployment.

Trouillet and hitech share their insights

Frédéric Marconnet, Managing Director of the Services and Partnerships Business Unit at the Trouillet Group, explains: “The innovation combined with the expertise of the hitechsoftware teams enables us to structure our rental business. Our branches had been waiting for this digitalization solution. Its implementation proved seamless, while modernizing our processes and providing an unprecedented view of our performance and management indicators. Above all, it allows us to improve efficiency and strengthen customer satisfaction.”

Florian De Sousa, Chief Operating Officer at hitechsoftware, adds: “This collaboration with a major player such as Trouillet Rent strengthens our position in the market and reinforces our leadership among industrial vehicle rental companies. Through myrentcar, we provide a pioneering solution in the vehicle rental sector. It optimizes the entire value chain and reduces unproductive tasks while easing operational friction points associated with rental management.”