Privacy Policy
Find a comprehensive overview of hitechsoftware’s and our software’s personal data protection policy all in one place.
In the digital age and the era of the digital economy, we aim to build and strengthen relationships with all our customers based on trust and mutual interest. Therefore, we have developed this personal data protection policy to keep you informed about the collection and use of the personal data you provide to us.
This policy is regularly updated. We encourage you to review it periodically on our website to stay informed about the current version of our policy.
Data collection
We may collect personal data directly through the use of our website and applications, by phone, by mail, on-site, or indirectly through our authorized or accredited service providers. This occurs when requesting information and/or documentation, using our applications, registering for a contest, subscribing to a newsletter, or responding to a survey or questionnaire.
The information that may be collected includes, but is not limited to:
- Your personal information (title, first name, last name, date of birth).
- Your contact details (address, email address, phone and/or fax numbers).
- Your professional information (salary expectations, mobility, educational background, work experience) for recruitment purposes.
- The pages of the website you visited (for statistical purposes and promotional targeting).
- The type of browser and device (tablet, computer, or mobile) you use, and potentially your IP address (only for system administration and/or statistical purposes, without identifying any other individual information).
- Your opinion on our products and/or services.
- The content of our correspondence, through any medium (mainly for archiving purposes).
This information constitutes personal data (hereinafter referred to as “personal data”).
Data collection on myrentcar, myrentpad and clickygo
The myrentcar, myrentpad, and clickygo solutions, developed by hitechsoftware, are responsible for processing the personal data collected through our applications.
We collect the following types of personal data: Phone number, user’s first and last name, email address.
The collected data is used for the following purposes:
- Management and tracking of vehicle reservations.
- Communication with users for customer service and important information related to their bookings.
- Improvement of our services and personalization of the user experience.
The retention period of personal data is determined by the personal data protection policy of the rental company where the reservation was made. We recommend contacting the rental company directly to know the exact duration of data retention.
Users have the right to request the deletion of their personal data. To do so, please send a request to the following address: [email protected]. Your request will be processed as quickly as possible, in compliance with applicable regulations.
We implement appropriate technical and organizational measures to protect your personal data against loss, theft, unauthorized access, disclosure, alteration, or destruction.
Processing of your personal data
Processing Based on Legitimate Interest
We may also process your personal data for the needs of our Human Resources department.
Personal data collected during recruitment is stored for 24 months in our records.
This data may also be used for commercial purposes, such as prospecting.
Processing based on your consent
We may also process your personal data for prospecting, customer loyalty, engagement, commercial information, conducting statistical studies, tracking the pages visited on our websites, and analyzing visitor navigation patterns on said sites. Additionally, data may be used for targeting in our marketing campaigns, provided we have obtained your prior and explicit consent (opt-in) when these operations are conducted electronically or your lack of objection (opt-out) in other cases.
Some of this personal data may be temporarily collected and stored directly through cookies when you use our websites. We primarily use cookies to recognize you when you log back into our websites and to display content that may match your interests. In this case, you can choose to accept or refuse these cookies either by changing your internet browser settings or by adjusting the cookie settings through the cookie information banner. However, if you refuse cookies necessary for the website’s functionality, your experience using our website may be affected.
Through these cookies and other similar technologies, we may also collect data related to your location while browsing our website. Specifically, we can infer your approximate real-time location (country, city) based on your IP address. We do not perform geolocation, but we can deduce the access point of your connection based on your IP address. However, some modules on our site may use a geolocation system (e.g., Google Analytics modules from Google). You can disable these geolocation features through your operating system’s options and settings.
We also offer you an enhanced browsing experience, including additional services based on your preferences and interests. As such, we may share some of your personal data with third-party partners who may collect certain data that you have made public on the following social networks: Facebook, Twitter, YouTube, LinkedIn, Instagram, Pinterest. This data is analyzed to infer your preferences and tastes, allowing us to offer products or services that meet your expectations. You may, of course, opt out of this specific processing.
Recipients of your personal data
All personal data is confidential, and access is limited to the following recipients: our company and our employees responsible for contract management.
Conditions for processing and storing your personal data
The “processing” of your personal data includes, among other things, the use, storage, recording, transfer, adaptation, analysis, modification, reporting, sharing, and destruction of personal data as needed based on the circumstances or legal requirements.
All personal data collected is retained for a limited period, depending on the purpose of the processing and only for the duration specified by applicable law.
Security of your personal data
We make every effort to protect and secure the personal data you have chosen to share with us in order to ensure its confidentiality and prevent it from being altered, damaged, destroyed, or disclosed to unauthorized third parties.
We have implemented physical, electronic, and organizational security measures to prevent any loss, misuse, unauthorized access or disclosure, alteration, or destruction of this personal data.
However, it is important that you take precautions to prevent unauthorized access to your personal data. You are responsible for maintaining the confidentiality of your password and the information in your account. Therefore, you must ensure that you log out when sharing the use of a computer.
Right to access and correct personal data
We have implemented measures to protect personal data to ensure that your personal data is used in accordance with the purposes outlined above and to maintain its accuracy and timely updates.
You have the right to access your personal data. Additionally, you have the right to request the correction, update, or deletion of your personal data. You also have the right to obtain a copy of your personal data held by our company.
You can exercise your rights by following the instructions provided in our forms; each marketing email includes a link that allows you to unsubscribe or modify your personal data. Alternatively, you can also exercise your rights by sending an email to the following address: [email protected].
Depending on the scope of the request, we reserve the right to charge a reasonable flat fee to cover the costs related to accessing, correcting, or deleting your data. We also reserve the right to deny access to your personal data in cases permitted by applicable regulations.
Dispute resolution
We are committed to ensuring the protection of the personal data entrusted to us. Therefore, if you have reason to believe that the security of your personal data has been compromised or that it has been misused, you are encouraged to contact us via the following email address: [email protected].