How should you manage car rental drivers?

How should you manage car rental drivers and guarantee optimal customer follow-up with dedicated management software?

For vehicle rental companies, transportation providers, taxi services, and fleet managers, driver management in car rental has a significant impact on revenue. Indeed, correctly following up on customers enables you to optimize your fleet and to guarantee optimal traceability of the transactions with your customers, your drivers or your chauffeurs! Therefore, it is important to equip yourself with the right tools such as the myrentcar car rental management software to manage vehicle rental drivers! Let’s dive into the topic.

What is driver management in car rental?

Driver management in car rental encompasses many parameters. From personal information and documents to rental history and geolocation via a GPS car tracker, it is essential for a rental or transport company to have a complete follow-up of these data points. Car fleet driver management covers the rental of cars, trucks, and other commercial vehicles for both short- and long-term periods, and should not be overlooked when aiming to grow your business and optimize its performance.

Why optimize car rental driver management?

Optimizing car rental driver management enables you to better identify the customers and personnel assigned to your vehicles in order to keep control of your fleet. This optimization ensures better tracking of your vehicles’ condition and location, while also monitoring mileage, fuel levels, and insurance details to reassign fines and any potential damage costs. Optimizing car driver management also enables you to quickly calculate the profitability and revenue generated by your drivers, helping you make informed decisions and guide your investments.

This is not all because managing fleet drivers also helps the communication of your rental and transport company. Indeed, having a solid and updated database will allow you to target your marketing actions for each type of customer from your CRM! For example, do you want to send a SMS or e-mail campaign to a specific type of customer? It’s possible! Whatever your size, standardizing your customer management processes, drivers and chauffeurs will save you time and ultimately make you more efficient. However, you need the right management solution to optimize car rental driver management.

How to choose your driver management software?

Choosing a driver management software is an important step in the development and structuring of a company. In order to meet all the needs of the rental and transport sector, hitech has developed the myrentcar software for driver management as a rental company. What is the myrentcar solution? Accessible in SaaS mode from a browser, whether you’re on a smartphone or a computer, the myrentcar application will allow you to fully monitor your drivers, their customer and vehicle information. Compatible with the myrentpad car inventory application and numerous geolocation tools, myrentcar allows you to maintain optimal control of your fleet and your drivers and to quickly calculate their profitability.

Controlling your customer accounts, their position, parking tickets, the rental checklist and invoicing accordingly is possible from the myrentcar driver management software! Is that all? No, because the myrentcar software package and ERP also includes an intuitive planning tool to easily edit your quotes, contracts or invoices with electronic signature to plan your maintenance, servicing and technical inspections. The myrentcar software centralizes all your information to manage fleet drivers. From rental management to payment and accounting, you will find in myrentcar a complete tool to optimize and make your business more profitable. This tip for improving vehicle rentals has been followed by Benalu, Legras Industries, and Hertz, who now enhance their vehicle rental driver management with the myrentcar software.