Interview with Clementine Varenne, Business Developer at Swikly, the online deposit solution compatible with the myrentcar software.
Today, we’re focusing on security deposit management in the vehicle rental industry with Clémentine Varenne from Swikly, partner of the myrentcar car rental software. It’s an opportunity to see in concrete terms how this collaboration simplifies the daily operations of rental companies, while enhancing security through the complementarity of both solutions.
How does Swikly work?
My name is Clémentine Varenne, and I’m going to introduce Swikly and explain how it works, so you can understand how we simplify deposit management. I am in charge of business development for the vehicle rental part and other activities at Swikly. Swikly’s observation is that today, there is no simple way to secure a deposit without impacting the bank limit or debiting your customer’s bank card. Most rental companies use pre-authorization. The major problem encountered by professionals is the blocking of funds on the customers’ card. Sometimes, for fear of missing a sale, some rental companies take the risk of not securing a security deposit.
Swikly helps meet this market need! The platform is 100% online, allowing you to send your rental car deposit requests by email or SMS. Our solution is fully automated with our partner ERPs. Big advantage for the professional: this frees up time for their teams! In addition to this, we take care of managing collections and possible disputes with your customers. As a result, managing security deposits is no longer a burden for managers and their teams with Swikly — a review widely shared by our users.
Since when has the myrentcar and Swikly deposit been available?
The myrentcar and Swikly deposit solution started in 2019, thanks to a shared client who was facing a major challenge in managing their security deposits. Through discussions, we quickly realized that our two tools presented significant synergy potential. The integration between our two entities would be a real advantage for our shared clients. Today, we are proud to say that Swikly is fully integrated with the myrentcar car rental software and we are working daily to improve the integration through customer feedback!
How do Swikly and booking in myrentcar help rental companies?
The integration between Swikly and the booking system of the myrentcar vehicle rental software automates the sending of deposit requests for each reservation. The deposit is secured via a link automatically sent to the customer through myrentcar before their reservation. When the customer secures their deposit, the information is updated directly in myrentcar. Subsequently, the deposit automatically expires if it is not cashed.
If the security deposit is collected, Swikly takes care of the entire collection procedure until the funds are returned. This allows your teams to save time and concentrate on their core business. The anxiety-inducing and time-consuming management of security deposits is no longer a subject for the rental companies who call on us. Vehicle rental professionals already have busy days! This is a considerable time saver for them. And to keep a clear overview, everything is directly accessible through your Swikly login.
What are the benefits of a deposit with Swikly?
For individual customers, the deposit with Swikly is very easy to use, secure, and reliable. The amount of the security deposit does not reach its bank limit so its purchasing power is preserved. Security is completed before the reservation, allowing customers to pay their deposit with peace of mind from home. On the day of rental, all formalities are completed, all you have to do is collect the keys to your vehicle. This also saves him time. Finally, Swikly is by their side during their security journey, if they have the slightest question or need help. This significantly improves the customer experience offered by the rental company.
Any anecdotes about the Swikly app to share?
The Swikly app has customers in more than 36 countries!
Who is the contact at Swikly?
I am your contact at Swikly. I would be happy to tell you more about the service and offer you tailored solutions. You can schedule a meeting in my calendar and form your own opinion about Swikly here: make an appointment with Swikly.
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