Discover 3 essential types of information about equipment rental software to improve your machine fleet management.
The use of appropriate equipment rental software should allow you to share different types of information within your company. From the management of the equipment fleet to the satisfaction of your customers, the availability of the right information at the right time is essential. The software provider hitech presents below 3 types of information that your equipment rental software should be able to collect and share.
Equipment fleet management information
Equipment fleet management information is essential for operating a machine rental business. The operation of your business and the management of your equipment fleet, in order to be efficient, must be able to rely on a certain amount of reliable and relevant information. The operation must be able to be managed on the basis of an ergonomic schedule and accessible to all your teams in order to avoid misunderstandings and errors as much as possible. This planning should allow software users to quickly access a clear overview of the activity at a given time. Maintenance, maintenance alerts and various commercial documents (quotes, reservations, contracts, invoices) must be archived and accessible at all times. Your equipment must all be meticulously monitored (rental and maintenance history) in order to offer your customers the right equipment in good condition.
Customer Information
Customer information is diverse and varied, making it sometimes difficult to navigate. Your equipment rental software should allow you to easily access a clear and complete customer file, if it is customisable it is even better. All rentals that your customer has made must be archived in the form of complete and detailed invoices, linked to the equipment concerned. Your staff must have access to your customers’ habits and all their contact information easily. Finally, late payments and non-payments are scourges that should not be underestimated for a company. That’s why a proper equipment rental software should enable you to control customer risk: automatic messages for your staff, alerts, blockages, stock management and reminder letters.
Equipment rental profitability information
Equipment rental profitability information should be easily accessible through your rental software, allowing you to manage your business effectively and track its evolution over time. But that’s not all, it should also allow you to analyse your business with relevant and complete information such as turnover rates or the profitability of each of your equipment, to name just two. In this way, you will be able to take the decisions that will be most favourable to the proper development of your business. Make the right decision for your business today with hitechsoftware’s expert rental tips.
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